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bookkeeper by heart
Mar 12, 2021 9:23 PM UTC
Solved

Check No

Hi,

 

I would like to ask if anyone here understand why QuickBooks Online won't let me put a reference no. (check no.) to some of my payroll check transactions. I just want to indicate the check number based on bank statement, but QuickBooks would prompt  me this: Please try again or contact us if you need help..

 

Thank you.

Ethel_A12Answer
Mar 12, 2021 11:56 PM UTC

I appreciate you reaching out to us, bookkeeper by heart.

 

Let me share some insights about adding paycheck numbers to your Payroll Details report. Check numbers can only be added for manual checks.

 

Here's how to add check numbers for regular paychecks:

 

  1. From the left menu, go to Payroll.
  2. Choose Employees, then click Employee profile.
  3. Go to Paycheck List, and enter the check number.

If you're getting the same error, contact our payroll support. 

 

Here's how:

 

  1. Sign in to your QuickBooks Online company
  2. Go to Help (?), then select Contact Us.
  3. Enter your concern, then select Let's talk.
  4. Choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.
  • Ask the community to get help from businesses like yours.

 

 

You may record paychecks manually in QuickBooks Online with the following steps.

 

Feel free to reach back out to me if you have other payroll concerns. I'll make sure to get back to you as soon as I can.

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1 reply

Ethel_A12Answer
Mar 12, 2021 11:56 PM UTC

I appreciate you reaching out to us, bookkeeper by heart.

 

Let me share some insights about adding paycheck numbers to your Payroll Details report. Check numbers can only be added for manual checks.

 

Here's how to add check numbers for regular paychecks:

 

  1. From the left menu, go to Payroll.
  2. Choose Employees, then click Employee profile.
  3. Go to Paycheck List, and enter the check number.

If you're getting the same error, contact our payroll support. 

 

Here's how:

 

  1. Sign in to your QuickBooks Online company
  2. Go to Help (?), then select Contact Us.
  3. Enter your concern, then select Let's talk.
  4. Choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.
  • Ask the community to get help from businesses like yours.

 

 

You may record paychecks manually in QuickBooks Online with the following steps.

 

Feel free to reach back out to me if you have other payroll concerns. I'll make sure to get back to you as soon as I can.

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