Skip to main content
C
Cindy222
September 3, 2020
Solved

Clear Pending Payroll

  • September 3, 2020
  • 2 replies
  • 0 views

Quickbooks shows that I have a payroll pending for the next pay cycle.  I just finished running the current payroll and didn't enter anything in the next pay period.  It has done this the last two pay cycles.  I have one or two employees that I need to enter through unscheduled payroll because their time cards are not transferring correctly when I use the scheduled payroll.  I think this may have something to do with the payroll pending but I don't know exactly what the problem is or how to fix it.  Has anyone else had this problem?

Best answer by BigRedConsulting

To see what is triggering that notice, start the create paychecks workflow and note any employees that are highlighted yellow in the name field.  They have a pending paycheck.  To get rid of it, right click the employee and choose Revert Paycheck.

2 replies

BigRedConsulting
BigRedConsultingAnswer
September 3, 2020

To see what is triggering that notice, start the create paychecks workflow and note any employees that are highlighted yellow in the name field.  They have a pending paycheck.  To get rid of it, right click the employee and choose Revert Paycheck.

    C
    Cindy222Author
    September 8, 2020

    Thank you - that solved the problem.

      T
      Towmater123
      December 14, 2020

      I have one employee that was paid incorrect. the payroll is pending under the processing started.  need help need a phone call 

      R
      rvrfrf
      December 14, 2020

      Welcome to the Community, Towmater123.
       

      Paychecks and direct deposit payments can be cancelled after they're submitted. Deleting a paycheck removes the transaction from your payroll. You can do this if it hasn't been processed yet.
       

      Here's how:

      1. In the top menu bar, go to Banking, then Use Register.
      2. Find and open your employee's check.
      3. Click Delete.
      4. Press OK.


      If it can't be deleted, you'll want to void it. However, depending on your processing time, the debit from your bank for taxes and direct deposit might not be stopped.
       

      In the event your deadline to cancel has passed, this worker will receive their funds in the associated bank account. You can void their payment and collect your money back from the employee. Additionally, you may qualify to submit a request for direct deposit reversal.
       

      As for getting in touch with our Customer Care Team, you'll be able to contact them while you're signed in.
       

      Here's how:

      1. In your top menu bar, go to Help, then QuickBooks Desktop Help.
      2. Click Contact Us.
      3. Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field.
      4. Hit Continue.
      5. You'll be provided with a few support options. Select We’ll contact you for callbacks or Message Us to start an instant messaging session.


      Be sure to review their support hours so you'll know when agents are available.

      Please feel more than welcome in sending a reply if there's any questions. Enjoy the rest of your day!

      Terms & ConditionsAccessibility statement