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Phil419
December 29, 2022
Question

Colorado FAMLI

  • December 29, 2022
  • 1 reply
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Can someone please help me? I've spent 11 hours the past 3 days speaking with Customer Support, and no one can figure this out. When I input .45% for employee and 0% for employer (less than 10 employees), it will NOT save this info. When I exit and then go back into an employee's other tax info, the rates are set back to 0% for both. I guess it wants both the employer and employee to contribute, but the FAMLI program does not require that. HELP!!!

    1 reply

    A
    AbegailS_
    December 29, 2022

    Hi there, @Phil419.

     

    I understand this hasn't been easy for you and your employees. Let me  share some troubleshooting steps to make sure that the contribution rate for Colorado Family calculates correctly.

     

    To start, let's make sure the tax table is updated to the latest release. It's is possible that the tax table is not downloaded successfully that's why it's not calculating the taxes correctly.

     

    To do this, here's how:

     

    1. Go to Employees, then select Get Payroll Updates.
    2. Click the Download Entire Update checkbox.
    3. Select Download Latest Update. An informational window appears when the download is complete.

     

    For the complete guide, please see this article: Get the latest payroll tax table update.

     

    If the issue persists, I recommend running the Verify Rebuild tool. This scans your company file for errors and self-resolves it right away. Here’s how.

     

    To Verify:

     

    1. Go to the Window menu and select Close All.
    2. Then, go to the File menu.
    3. Select Utilities.
    4. Click Verify Data.

     

    To Rebuild:

     

    1. Go to the File menu.
    2. Select Utilities.
    3. Click Rebuild Data.

     

    You can also check this link for more detailed steps: Verify and Rebuild Data in QuickBooks Desktop. 

     

    When everything is all set, you may also want to check out these helpful resources as your reference to learn more about Colorado FAMLI:

     

     

    Please feel free to let me know if you have other payroll concerns or questions about the Colorado FAMLI program in QBDT Payroll. We're here to make sure you'll get the help you need.

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