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C
clang7060
March 13, 2024
Question

Columns printing incorrectly on paycheck

  • March 13, 2024
  • 1 reply
  • 0 views

Hi!  The stub portion of some of my employee paychecks is not printing correctly.  There are 2 columns on the stub.  The left side of the column is full with employee earning, taxes, etc.  The last line shows the current sick time.  It then jumps to the right column and only prints "YTD" with the amount.  It looks very unprofessional.  The sick time heading, current and YTD should all be grouped together in the same column.  I spoke with someone at QuickBooks today and he said it's my printer settings.  That makes no sense and he couldn't find where to fix it.  If I print paystubs, it prints all together in the right column.  Anyone know how to fix?  Changing the font size does not change the stub portion.  Thanks!

1 reply

K
Kurt_M
March 13, 2024

We appreciate you reaching out here in the Community space, @clang7060.

 

Before we dig deeper into your query, know we recognize the importance of having a structured template when printing paychecks inside QuickBooks Desktop (QBDT). Currently, the option to edit or reorganize details of a paycheck to show your preference when printing them out is unavailable. 

 

In this situation, we recommend sending a request to our Product Development Team so they can help evaluate your suggestion and consider it for future program updates. We'll write down the steps below to get you going:

 

  1. Access your QuickBooks Desktop company.
  2. Go to the Help menu.
  3. Click Send Feedback Online.
  4. Choose Product Suggestion.
  5. Fill out the necessary details and enter a brief description of your feature recommendation.
  6. Once done, click the Send Feedback button.

 

In addition, here's an article to help you configure your current printer settings inside the program:

 

 

Feel free to visit us anytime or comment below if you need assistance managing employee's paycheck or printers connected inside the program. Rest assured, we'll be around to help you out again. Keep safe. 

C
clang7060Author
March 14, 2024

Thanks, I did send in feedback.  Hopefully they will fix the printer programming for this issue.

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