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January 14, 2025
Question

Company Matching 401k on payroll not showing up as a debit on company bank account

  • January 14, 2025
  • 1 reply
  • 0 views

Hi everyone,

This is my 1st time trying to do payroll with my company paying an employee's 401k.  I have it all set up in payroll & followed an online tutorial for set up so I think I've done it ok.  Here's my issue.  I sent a test $10 deposit to the 401K bank account.  I can see the transaction when I run a payroll report as a payment of $10 to the employee.  When I open the pay check detail I can see the test $10 & the account line I set up for it in the other payroll items & also in the company summary showing the company match.  My issue is when I go to reconcile, that $10 debit is not showing as a debit from the company bank account.  Instead it's showing as a zero'd out transaction in the credits/deposits window of the reconcile.  So my reconcile is off.

 

How do I fix this?  Can anyone help me please?  Thank you in advance for any help in this matter.

1 reply

Candice C
January 14, 2025

Good afternoon, @KJS

 

Welcome back to the Community! Let's work together to figure out why this is occurring in the system. 

 

What tutorial did you use when setting up the information within your QuickBooks Desktop Payroll? In addition, can you provide us with a screenshot of you reconciling? 

 

In the meantime, I recommend reviewing these guides as a future reference for your business: 

 

 

This will help us determine the next steps you need to take to get this taken care of. I'll be right around the corner when you're ready with those details! 

KJSAuthor
January 15, 2025

Hi Candice, Thank you for reaching out to me.  I followed this Youtube tutorial to set up the company match for a 401k:

https://www.youtube.com/watch?v=4rDng3Dii9U&ab_channel=LanceWilkins 

 

Here is a screen shot of the paycheck detail showing the $10 test deposit set up in the pay check:

 

 

Below is how that $10 deposit shows under Deposits & credits in my reconcile window in the bank account I used to debit the $10 & send to the 401K account.

 

 

If anyone can tell me what's going wrong & how to fix this it would be most helpful.  Thank you!

January 15, 2025

I appreciate you providing detailed information on your concern with your 401(k) contributions. You've put considerable effort into setting up payroll correctly. Let's collaborate to ensure that your records are accurate, KJS. 

 

Your setup is already correct. When you use direct deposit to pay your employees, the paycheck will appear as $0, but the amount will be reflected in the direct deposit liability check. Please know that this amount represents the net pay for the employee and does not include any 401(k) contributions.

 

In your situation, we need to record your liabilities so that they will show as a debit in your bank account. Let's first set up a pay schedule by following these steps: 

 

  1. Go to the Employees menu, then select Payroll Center.
  2. Select the Pay Liabilities tab.
  3. Under Other Activities, select Change or Manage Payment Methods.
  4. Select Benefit & Other Payments, then select Schedule Payments.
  5. Under the Benefits and Other Payments column, select the benefit or liability you want to set up a schedule for. Then select Edit.
  6. Select the Payee.  
  7. Enter the Account Number. Then select the Payment Frequency.
  8. Hit Finish to close the window.



If you don't want to set a pay schedule, you can create a custom payment.


Afterward, let's pay your liability:

 

  1. Head to the Employees tab, then Payroll Taxes and Liabilities.
  2. Click Pay Scheduled Liabilities.
  3. On the Pay Liabilities area, locate the liability and click the View/Pay option.
  4. Once done, hit Save & Close
     


I would still recommend consulting your accountant. They can assist in making sure everything lines up with the company's financial records and guide your reconciliation process.


Moreover, I'm adding these resources as a guide in managing your employees and payroll:

 

 

Recording your liabilities and seeking advice from your accountant is the most effective approach in your case. I'm here to ensure you have the resources and support you need, KJS.