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June 21, 2021
Question

Could someone explain why my payroll is showing up as a double transaction entry as an expense and payroll check? Any help would be appreciated. Thank you.

  • June 21, 2021
  • 3 replies
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3 replies

June 21, 2021

Welcome to the Community, casey28.
 

Payroll checks would be considered expenses. To verify my understanding, are you seeing two transactions for an identical amount on a report or the same transaction being called two different things on different reports?
 

I've included a detailed resource about payroll expenses that may come in handy moving forward: What are payroll expenses for employers?

 

I'll be looking forward to hearing back from you. Have an awesome day!

casey28Author
June 21, 2021

It's only showing up as one in my list of expenses, but on my monthly P&L, the wages cost is double what I am paying out. It seems as if it is counting the gross when I pay, and then adding in the net to the employee when the direct deposit is made. I apologize if I am not doing a good job of explaining this. Right now, my monthly wages expense is around $2,400, but on the P&L, it jumps to $4,300.

August 16, 2024

I have this exact same problem.  I have asked QB specialists to fix it twice, and I thought they did, but it is still appearing.  Someone told me that it is because I'm using Bank of America.

March 9, 2023

Same issue here. I am trying to get my taxes ready for my accountant, and it seems I have all my employees GROSS paychecks under 'expenses' with the 'this is not a legal paycheck.' It's screwing everything up. Following to see if anyone solves this. There always seem to be problems with anything QuickBooks and customer service is pretty awful.

March 9, 2023

I can see how frustrating if there's a duplicate transaction on your book. I'll explain to you the possible causes of why this is happening in QuickBooks Online Account.

 

An error might occur if the bank transaction isn't to your payroll or employees' paychecks. I suggest un match your bank transaction and re-match it. 

 

Here's how:

 

  1. Go to Bookkeeping. Select Bank transactions or go to Banking.
  2. Select the tile for the bank or credit card account you downloaded the transaction.
  3. Select the Categorized tab.
  4. Find the transaction you want to unmatch.
  5. Select the blue transaction link in the Added or Matched column to see the matched transaction.
  6. Select Undo from the Action column.

 

Once you undo it, This resets the transaction QuickBooks tried to create for you. Go back to the For Review tab and categorize the transaction.

 

Then, match the downloaded transaction with the one you already entered. It connects the transaction so that there aren't any duplicates.

 

  1. Find a downloaded transaction with the Match option in the Action column.
  2. Note the DateDescriptionPayee, and amount spent or received.
  3. Select the downloaded transaction to expand the view.
  4. Review the Matching records found in QuickBooks. It is the possible matching transaction you already entered in QuickBooks.
  5. Select the link next to each match to get more details.
  6. Make sure this is the correct match. In particular, review the Deposit toPayment method, and Bank account fields on forms for the existing transaction in QuickBooks.
  7. If this is the correct match, close the open transaction.
  8. Select Match.

 

I'm also adding this article for your guide on how to fix the issue on your reconciliation: Fix issues at the end of a reconciliation in QuickBooks Online.

 

Know that I am always here to support you. Please let m know if you have other concerns. Keep safe.

April 11, 2023

Anyone can figure it out about this situation yet?  I also have the same issue and I still don't know what to do.  I voided the payroll check (DD) because I think it booked twice but maybe it incorrect.  Now I don't know what I do for correct it.  Please advise.  Thanks.

January 12, 2024

Hello,

 

I finally figured this out today and I just wanted to share.

You go to the gear icon then payroll settings

click on the pencil by accounting at the very bottom

then go to update transactions. 

I just updated all my transactions for the year and some how that fixed it. It almost seemed to easy to be true. I hope it works for yours, as well.