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Arnie1956
March 28, 2021
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CT Paid Family Leave liability payment in quickbooks desktop payroll

  • March 28, 2021
  • 1 reply
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I set up CT Paid Family Leave deduction in payroll and have been deducting it. The first payment to the new agency is due 3/31 yet the "Pay Liabilities" window in desktop payroll is not showing a liability check to pay.

I can send a check for the amount (or rather pay online) the agency, but how/when will QB account for the payment in its payroll functionality. It seems like something is not working right as the payment is due in just a few days.

    Best answer by Arnie1956

    Thanks for your help. In the end the issue was that I had not selected, and the program did not default to, an indication of the frequency of the due liability, so no frequency was indicated. Makes little sense inasmuch as the new agency and tax itself is designed to be and is quarterly. QB really should have defaulted to that as there is no other legal choice. Once I selected the quarterly frequency from among the 1 options available, suddenly the liability to pay amount appeared in the liabilities window. I think this is a shortcoming that ought to be corrected. Everyone's payments are made quarterly to this new entity for this new tax.

    1 reply

    IamjuViel
    IamjuViel
    March 28, 2021

    Hello there, @Arnie1956.

     

    First, let's make sure that your payroll tax table is updated to the latest version. This makes sure that the program displays the latest features and downloads needed patches to resolve unexpected behavior when updating payroll information.

    1. Go to the Employees menu.
    2. Choose to Get Payroll Updates.
    3. Tick the Download Entire Update checkbox.
    4. Hit Download Latest Update.
      • A window appears when the download is complete.

    Once completed, make sure to restart QuickBooks to ensure that all components are updated. Then, you can start updating your QuickBooks software. Here's how:

    1. Open QuickBooks.
    2. Choose the Help menu.
    3. Select Update QuickBooks.
    4. From the Update Now tab, click the Get Updates button

    Now, let's try viewing your CT Paid Family Leave 

    However, if the issue persists, let's run the the Verify and Rebuild tool to isolate this unexpected behavior. This is a built-in tool that auto-detects and auto-fix data damage issues within QuickBooks.

    1. Open your QuickBooks company file.
    2. Choose the File menu.
    3. Select Utilities.
    4. Click Verify Data.
    5. Pick OK when you see the message QuickBooks detected no problem with your data. You may continue using your company file.

    Once the Verify finds an issue with your QuickBooks data, you will be prompted to Rebuild Now or View Errors.  You can refer to this article for more detailed steps: Verify and Rebuild Data in QuickBooks Desktop.

     

    Lastly, I've added these articles to help you manage your Connecticut liabilities:

    Kindly add the additional details below if you have other questions. I'll be right here if you need anything else. Have a nice day.

    A
    Arnie1956AuthorAnswer
    March 29, 2021

    Thanks for your help. In the end the issue was that I had not selected, and the program did not default to, an indication of the frequency of the due liability, so no frequency was indicated. Makes little sense inasmuch as the new agency and tax itself is designed to be and is quarterly. QB really should have defaulted to that as there is no other legal choice. Once I selected the quarterly frequency from among the 1 options available, suddenly the liability to pay amount appeared in the liabilities window. I think this is a shortcoming that ought to be corrected. Everyone's payments are made quarterly to this new entity for this new tax.

      D
      drericruiz
      January 20, 2022

      I have the same issue. Where can you change the frequency to quarterly?

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