Customer Support

Hi there, @qualitytaxx.

I'd like to help and ensure you run your business seamlessly. Can you share with me what specific help you need with your QuickBooks Desktop (QBDT)? Any additional information can help us narrow things down. 

Since the Help button isn't working, there are a few basic troubleshooting steps you can perform. In the meantime, as an initial troubleshooting step, let's make sure that your QuickBooks is updated to its latest release version. Here's how:

1. Go back to the Help menu and pick Update QuickBooks Desktop on the drop-down.
2. On the Options tab, select Mark All and Save.

3. Now go to the Update Now tab and mark the Reset Update box, then click Get Updates.
4. When Update Complete appears, close and reopen QBDT.

Once done, try to access the Help menu then QBDT help to double-check. You can also check out this article for future reference: Update to the latest release of QuickBooks Desktop.

If you still wish to contact our Support team, you can utilize our chat support. There, you can also request to talk to one of our live agents. Ensure to review their support hours to know their availability.

Please let me know how it goes or if you're referring to something else so I can get back to you right away. I'm always here if you need further assistance. Have a good one.