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February 15, 2023
Question

Did anyone else have to fix their pay date this week - my schedule was somehow changed to March instead of February.....am I the only one - glitch or employee sabotage?

  • February 15, 2023
  • 1 reply
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1 reply

Adrian_A
February 15, 2023

Hello there, maureenlozano.

 

As of now, we haven't received reports that have the same issue as this. Let's run some steps to fix why the pay date changed.

 

To start with, check the paycheck schedule on an incognito window. You can use these shortcut keys depending on the browser you're using:

 

  • Google Chrome: Press CTRL + Shift + N
  • Safari: Press Command + Shift + N
  • Mozilla Firefox: Press CTRL + Shift + P

 

If the date shows correctly, you can go back to a regular browser and clear the cache. Piled browsing history can be the reason for some unexpected page issues. You may also try accessing your account using another supported browser.

 

For more details on managing and processing payroll, you can refer to these resources:

 

Keep me posted on how this works. Take care!