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Gerald921
December 21, 2023
Question

Direct Deposit Date Wrong - How to I undo?

  • December 21, 2023
  • 1 reply
  • 0 views

I just ran my payroll for my employees and I wanted them to have direct deposit for the next day. I saved it as 12/22/23 multiple times but now that I've pushed send its saying these won't go out until 12/29/23. This is very frustrating as I wanted to have my employees paid for the holidays so they could have some money in their account. How do I reverse this and get their money into their accounts tomorrow? 

 

Also, quickbooks seems to have this default setting where it pays out an entire week later, but we do not have our employees on a two week in the hole schedule, so this doesn't work for us. How do I change it so that it stops making the default payout date one week afterwards? I've tried everything to change this. 

 

An example is: for the week of 12/15/2023 to 12/21/2023 quickbooks payroll automatically has the pay date as 12/29/2023, whereas we would be paying for that week on 12/22/2023...

1 reply

AlverMarkT
AlverMarkT
December 21, 2023

Thank you for detailing your concern, @Gerald921. I'm here to help.

 

All QuickBooks Online (QBO) Payroll subscriptions have the option for same-day or next-day Direct Deposit (DD) funding time after passing eligibility criteria. If you were on a 5-day lead time and the payday is Friday, you may need to submit payroll a week prior to Friday before 5 PM PT, considering federal holidays like Christmas. You may also request our underwriting team for faster funding in the future when you have completed six months of successful payroll.

 

For now, I suggest reviewing your employees' pay schedule, and then checking if you can change your DD payroll timing settings. 

 

  1. In your QBO account, go to the Gear icon. 
  2. Select Payroll settings.
  3. Select Edit in the Direct deposit section.
  4. Select 5-day, the Required date, then Save.
  5. Select Done.

 

If there's a need, you can choose to delete the DD paycheck since it's still unprocessed and decide on the necessary actions to pay your employees the next day. Please check out this article on editing and deleting paychecks for reference: Edit, delete, or void employee paychecks.

 

When this is resolved, let me add this article in paying and filing payroll taxes and forms in QBO Payroll: Pay and file payroll taxes and forms electronically in QuickBooks Online Payroll.

 

Let us know if you have further questions about DD funding time. We're here to help 24/7. 

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