Direct deposit did not hit the bank account. How to trace it?

Hello, sanjeev2. 

Before we trace your direct deposit funds, I'd like to share some details and solutions regarding the missing money. 

Some banks process the direct deposit transactions later within the day. You can let your employee or contractor (if you're paying contractors) wait within the day until they receive their money.

They can also check with their bank regarding the processing times. 

However if they still haven't received any funds, check their profiles to see if the bank account details are correct.

If not, change their bank account information in QuickBooks. Regarding the funds, bank rejections will most likely happen and the money will be returned to you within two to three banking days. 

You'll want to pay your employees with a paper check in the meantime. 

However if the bank account details are correct, and your employees haven't received their pay at all, you can contact us for a direct deposit trace. Here's how: 

1. In QuickBooks, click the Help icon.
2. On the list of options, select Talk to a human (or type it in the chat box).
3. When asked, enter something like "requesting a direct deposit trace"
4. Proceed with I still need a human.
5. Click the Get help from a human link.
6. Choose how you want to reach us. 

For reference about fixing direct deposit problems, check this article out: Fix direct deposit issues.

After your request or when you resolve the direct deposit issue, do you need to check your payroll liabilities and other details? You can run a variety of payroll reports in QuickBooks.

Check this article out if you need to familiarize yourself with them: Run payroll reports.

Just say the word if you need more help managing your payroll or employees. I'll get back to you on this thread and help you out. I'll see you again soon.