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barb-projectwork
April 30, 2021
Question

Direct deposit didn't go through

  • April 30, 2021
  • 2 replies
  • 0 views
The direct deposits did not go through to the employees of several QB online companies. Help.

2 replies

D
dfbone
April 30, 2021

Yes, none of my client's direct deposits went through this morning.  Chat & phone lines are closed.  Someone at QB needs to put out something to give us something to tell our clients!

J
jfabe04
April 30, 2021

It's a relief to know it isn't just us. 

C
ChuckD24
April 30, 2021

My direct deposit to my employees didn't go through and bank doesn't have an electronic file to post. i received an email stating payroll was complete however no one got paid

 

AlcaeusF
AlcaeusF
April 30, 2021

Hi everyone!

 

Thank you for reporting this in the community. There was an issue this morning (April 30th) that prevented some direct deposits from being processed as normal. The good news is, this has now been resolved and we expect to see funds available in your employees' bank accounts by the end of the day today.

 

In the meantime, this status page will have the latest updates and information on the issue while we work through all impacted accounts: http://status.quickbooks.intuit.com/incidents/jnhwslhtskgd

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

T
tallulahpools
July 2, 2021

This happened to us AGAIN!!!!!

 

 

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