Direct Deposit/payroll

Let me assist you with your direct deposit account. @Infinity EMA.

When a direct deposit account has insufficient funds or other issues, it will placed on hold. In such cases, Intuit sends an email to the primary account holder. The account holder can then review the reasons for the account status and take any necessary actions.

I suggest contacting our support team for further assistance. One of the Live representatives can help check out your account securely and process your direct deposit. 

Follow these steps how to contact support: 

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Select Contact Us. 

• Start a chat with a support expert.
• Get a callback from the next available expert.

Moreover, let me share these articles to learn more about payroll direct deposit: 

• Resolve a non-sufficient fund (NSF) hold on your payroll service
• View all help QuickBooks Online US

Keep me posted if you have questions or concerns about your direct deposit. Have a great day.