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Lmonigold1999
June 8, 2023
Question

Direct Deposit Payroll notification

  • June 8, 2023
  • 2 replies
  • 0 views

When I used payroll desk top, I processed & submitted direct deposit payroll on Wednesday, to be paid on Friday, I always received an email notice from QuickBooks later that day or Thursday before payroll that the payroll will be paid on Friday.  Also, our bank account would show the pending payroll total on Thursday.

 

I have set up direct deposit so all is good and completed on that end.   The payroll was processed without any issues and employees received their notice from "Workforce" on Wednesday to view their paycheck. 

 

This week's payroll is the 1st time I've used QuickBooks on line payroll.  I processed and submitted the direct deposit payroll Wednesday, but this is Thursday and I haven't received an email notice from QuickBooks and there is no pending payroll listed on our bank account.  

 

When I check the payroll for each employee it has "scheduled" in the status column for each employee's pending "check" and a message "we have everything we need to send this check to the bank and pay this employee on 6/9/23. If you need to make a change, select edit or delete from the action drop down by  6/8/23 5:00 p.m.

 

Is this how it will be each week?  I'm a little nervous that the employees will not receive their direct deposit on Friday because I'm used to confirmation the day before.

 

Thank you!

Linda 

2 replies

R
RCV
June 8, 2023

You're headed in the right direction for help with the deposit time for your direct deposit transactions, Lmonigold1999.

 

Once you've submitted your employees' paychecks, you'll receive a direct deposit confirmation email. It is critical to understand when your direct deposit will be deposited at your bank. It allows you to calculate the days and ensures that the money has been successfully deposited into your bank account. The timeframe for these transactions is determined by the funding period you select in QBO. Here are some examples:

 

  • Same-day: Employees are paid on the same day that you provide us with your payroll. Only Elite or Premium versions of QuickBooks Online Payroll offer this.
  • Next-day: After you provide us with your paycheck, we pay the employees on the next banking day.
  • 2-day: Workers are paid two banking days after you send your payroll to us.
  • 5-day: Workers are paid five banking days after you send your payroll to us.

 

Moreover, here’s an article you can visit to know on when to send your direct deposit payroll to pay your employees on time: Direct deposit processing timeline for QuickBooks Payroll. However, please take note that it also depends on the bank or financial institution you are connected with on how fast they process the deposit.

 

If there's a delay in the email Direct Deposit payroll notification, I'd suggest contacting our Payroll Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue. 

 

Feel free to check out this article for more insights about creating a direct deposit or paper paychecks and send them for processing in QuickBooks payroll: Create and run your payroll.

 

In case you have more concerns about direct deposits in QBO. You can always drop by and post them here. Have a good one!

L
Lmonigold1999Author
June 12, 2023

Thank you for your reply and information.  The problem is I'm not getting a direct deposit confirmation email after I've submitted the paychecks.  I didn't receive one until Friday, the day the payroll was paid, therefore I had no notice that my submitted payroll was received on Wednesday when I submitted it. 

 

With the desktop version, I always received a notice the same day or next day at the latest so I knew everything was received and payroll would be paid on the desired day. 

 

Our employees did receive their paychecks in their bank accounts on Friday, but not having a confirmation before payday is quite concerning to me.  I was very nervous that everyone would not have their checks.

 

M
mkmd
February 13, 2024

thank you for asking this question. this new online payroll is very, very frustrating. no notifications and the debit for the bank end is not recorded like it used to be?

M
Mlane15
June 11, 2023

Can you send a link to sign up for the payroll please

R
RoseJillB
June 11, 2023

I’d love to route you to our site to sign up for a QuickBooks Payroll subscription, @Mlane15.

 

QuickBooks has different versions of payroll that are capable of doing specific tasks. You can choose what plan you would prefer depending on your needs. That said, you can visit this website to check our available offers: QuickBooks Payroll Plans and Pricing.

 

To avail of one, pick a payroll/time plan that fits best for your business. Then, click Choose Plan and follow the onscreen instructions to avail of one.

 

Moreover, I added an article you can visit to get started with your payroll: Get started with QuickBooks Online Payroll.

 

Feel free to post back if you need further assistance with signing up for payroll. I’m always here to help. Have a good one!

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