Skip to main content
S
sgillett
September 10, 2022
Question

Does anybody have a contacted at QBO payroll? they seem unable to issue case numbers. OOP requires one. QBO support forwards us to QBO payroll - a broken record!

  • September 10, 2022
  • 1 reply
  • 0 views
QBO checking duplicated accounts and broke QB payroll.

1 reply

A
Archie_B
September 10, 2022

Thank you for reaching the Community, sgillett.

 

To make sure we are on the same page, can you provide few details of  your issue? I'd appreciate it if you could also send us a screenshot about the duplicated accounts. This will allow us to provide useful information and specific troubleshooting steps to fix it.

 

Simply click the Reply button to attach and add more information. I'll be checking your response. Have a great day!

S
sgillettAuthor
September 10, 2022

The issue is with Payroll. The issue that caused the present issue, ie duplication of accounts from which payroll was drawn, was - as I said - fixed.

 

Please read the posting carefully before you ask for more information!

R
Rasa-LilaM
September 10, 2022

Hello there, sgillett.


I can see that you posted a similar question about the duplication of accounts. My colleague already provided an answer to the issue, so let me share the link so you can view the complete details: https://quickbooks.intuit.com/learn-support/en-us/account-management/qb-creating-accounts-in-chart-of-accounts-looking-for-corporate/01/1138601#M63848.

 

I want to make sure that you can handle any payroll-related tasks with ease. That's why I've included a link to the QuickBooks Online (QBO) Payroll guide. It contains topics about managing employee information, handling tax notices, processing payroll forms, and so on.


If you have any further questions about payroll, feel free to leave a comment below. I'm always ready to lend a helping hand. Have a wonderful day.

Terms & ConditionsAccessibility statement