Skip to main content
October 8, 2024
Question

Does Intuit send confirmation that a paid service to set up a payroll tax account has been initiated with the state?

  • October 8, 2024
  • 1 reply
  • 0 views
I paid for Intuit to set up a employer payroll tax account with my state. Beside the bank withdraw for the service, I have not received confirmation that the request has been initiated.

1 reply

October 8, 2024

Good day, @cdbro.

 

Yes, QuickBooks will send an email confirmation to the Primary Officer or Primary Admin once the payroll tax account has been initiated with the state. If you haven’t received this confirmation from Intuit, please check your spam and junk folders to see if it ended up there.

 

If you still can’t find it, you may need to unblock or add the following email addresses as "safe senders" in your email account. This will help ensure that future communications from Intuit come through without any issues:

 

 

You can add these addresses to your address book or safe sender list. If you need detailed instructions, most email providers have guidance available on their websites.


Additionally, you can connect with our QuickBooks Team to verify and confirm your request. Here’s how:

 

  1. Sign in to your QuickBooks Online company.
  2. Click (?) Help.
  3. Select Contact Us, then choose a topic to connect with our product expert.

 

Moreover, here are some articles to help you with any future payroll tax concerns:

 

 

If you have any follow-up questions about email confirmations or any other aspect of your payroll service, please don’t hesitate to reach out. I’m here to help!