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silverliningscc-
July 17, 2023
Solved

Does qb online payroll automatically sends i9 form to employees?

  • July 17, 2023
  • 1 reply
  • 0 views
Original commenter did not share additional details
Best answer by RoseJillB

Thank you for deciding to post to the Community for assistance, silver.

 

Right now, QuickBooks Online (QBO) Payroll doesn’t automatically send I-9 forms to the employees. The employee must provide this form to their employers to establish their identity and eligibility to work in the United States.

 

The employer must also make sure that each employee completes the form and submits the required supporting papers to prove their employment eligibility.

 

Furthermore, I have an article here that you can refer to when adding your new employees once you have all the employee information needed: Add your new employee to QuickBooks Payroll.

 

Let me know if you have more concerns about payroll forms. The Community always has your back. Have a good one!

1 reply

R
RoseJillBAnswer
July 17, 2023

Thank you for deciding to post to the Community for assistance, silver.

 

Right now, QuickBooks Online (QBO) Payroll doesn’t automatically send I-9 forms to the employees. The employee must provide this form to their employers to establish their identity and eligibility to work in the United States.

 

The employer must also make sure that each employee completes the form and submits the required supporting papers to prove their employment eligibility.

 

Furthermore, I have an article here that you can refer to when adding your new employees once you have all the employee information needed: Add your new employee to QuickBooks Payroll.

 

Let me know if you have more concerns about payroll forms. The Community always has your back. Have a good one!

S
silverliningscc-Author
July 17, 2023

I have selected the boxes for this to be shown and the employees have input info but its not showing on mynend and one employee states her link isnt working. Any solutions?

K
Kurt_M
July 17, 2023

We appreciate you getting back here in the thread.

 

As we check here on our system, there isn't any ongoing investigation or cases similar to what you experienced. It's also possible that this has something to do with your QuickBooks Online (QBO) company, and with that said, we'd recommend refreshing your web browser to see if the employee information shows.

 

On the other hand, the link used by your employee may have expired. Thus, it's the reason it was inaccessible on her end. You can consider resending the invitation to her or letting her use a new email address and then sending the invitation to the new email address. Also, can you tell us more about the error? Providing the specific error message allows us to give you an accurate resolution.

 

Moreover, we've got these articles to help you ensure the information entered by your employees matches the record inside your company file and also to prepare you for the year-end QBO Payroll:

 

 

Please don't hesitate to reach out here in the Community space if you need further assistance getting through this or have tasks you'd like to accomplish inside the program. We'll be more than happy to have you here again. Take care, and have a nice day!

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