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Chris1989
July 3, 2021
Question

E-Filing California DE9C with Quickbooks Desktop

  • July 3, 2021
  • 1 reply
  • 0 views
We tried e-filing DE9/DE9C with QB desktop(Enterprise Accountant Edition) for all our bookkeeping clients recently. Although it appeared filed successfully, when go to each client's EDD account to print out the returns, we saw the employee list didn't appear on their wage report filed(only grand total wage and withholding were shown).
 
We were hoping E-filing could save us time inputting each employee's SSN and wage amount. Did we miss something or it's something we still have to enter manually on the EDD website?

1 reply

BettyJaneB
BettyJaneB
July 3, 2021

It's nice to see you again here in the Community, @Chris1989.

 

I want to ensure that you'll be able to have accurate information on the DE9/DE9C form that you've submitted.

 

The data that will appear on the filed forms are based on the information that you've entered in QuickBooks Desktop. Just make sure that you've added the employee's SSN and the wage amount before filing the form.

 

In this case, I'd recommend reaching out to your state agency to verify if you'll need to file an amendment straight to the site. This way, you can enter the SSN and the wage amount.

 

Here are some links that you can check out about the filing process in QuickBooks and on how to check its status:

I'll be around to provide further assistance if you have any other questions. Have a good one!

C
Chris1989Author
July 4, 2021

Please see attached screenshot. 

 

All the employee info appeared properly in the DE9C form generated by Quickbooks.  

 

However, they don't show up in the actual DE9C/ wage report received by EDD. It happened to all 14 clients we tried E-file so far.

 

We still have 50+ more clients that we need to file by the end of this month. Please let us know if this issue can be resolved soon. Otherwise, we will have to prepare manually entering all the employee data on the EDD website like before. 

 

 

R
Ryan_M
July 4, 2021

I appreciate the additional details you included in the thread, @Chris1989. I'll point you in the right direction for support in this type of situation. 

 

I suggest you contact our Technical Support team for further assistance. They can pull up your company info within a secure environment and investigate this matter for you. 

 

Open this article for the steps: Contact Payroll Support. Click on the QuickBooks Desktop Payroll link to proceed. Also, please take note of their operating hours to know when they're available. 

 

If you also want to e-file federal payroll tax returns for your clients, keep this article for future reference: E-file tax returns for clients. 

 

Let me know in the comments below if you have other questions about the e-file process in QuickBooks Desktop. I'll get back to you as soon as I can. Enjoy the weekend!

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