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jhall3
November 8, 2022
Question

Edit employee payroll history after initial setup

  • November 8, 2022
  • 1 reply
  • 0 views

Hello, I am trying to add current and previous employee's payroll history after we have already went through initial setup and cannot find an option to do that. When I go to overview tab in payroll and go to the employee setup page or "You're ready to pay your team", it has all of my current employees listed there but no option to add edit or update their payroll history. Does anyone know how this can be done. We have run a payroll just to go through the process, but have not printed any checks or processed any direct deposits and when I look into the payroll reporting there is nothing there, so I should still be able to add, edit or update their history correct?

1 reply

M
MadelynC
November 8, 2022

You can only make changes to your employees’ pay history if you haven’t created any paychecks yet, @jhall3. I’m here to share some info about managing prior payroll and help ensure your employees' year-to-date paycheck details get updated.


Since you ran payroll to go through the process, the option to add, edit or update their history is already unavailable. Regardless of whether the paycheck was printed or not or processed through direct deposit, as long as you already create payroll in QuickBooks, the option to modify employees' pay history will no longer be available.


You can contact our payroll support team to make these changes. Our experts have enough tools to accomplish this task while ensuring everything’s correct.


Here’s how:

 

  1. Log in to your QuickBooks Online account.
  2. Select the Help (?) menu.
  3. In the Assistant window, type in “Talk to a human” in the field.
  4. Enter “Edit employee payroll history,” then go to the Contact option.
  5. Choose a way to connect with us:
    • Start a chat with a support expert
    • Get a callback from the next available expert


Speaking of direct deposit, you can use this guide for complete instructions if you haven’t set it up yet: Set up your company payroll for direct deposit. It takes the hassle out of paying employees with a paper check and makes processing more efficient.


Don’t hesitate to press the Reply button below if you need further assistance with managing your payroll. I'll be around to help you out. Keep safe!

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