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R
RickPaderick
August 9, 2022
Question

edit payroll check

  • August 9, 2022
  • 1 reply
  • 0 views

I paid an employee earlier this year and used wrong payment type.  I used a reimbursement account rather than an allowance account.  The employee was paid the correct amount, but I need to make the adjustment on the pay type so the W-2 will be correct.  I tried to do the adjustment while running payroll, but QBO won't let me enter a negative number for the incorrect pay type.

1 reply

R
ReymondO
August 9, 2022

Good day, @RickPaderick.

 

I'll help you fix your employee's check to ensure your W-2 record is correct. Updating a paycheck depends on how this was set up. If you have created it as a direct deposit and it’s already processed, you'll need to void the check and recreate it as a regular paycheck with the right pay type.

 

Since you've mentioned that your employee was already been paid, I'd recommend reaching out to our Payroll Support Team. They have the tools to securely access your account and have correct the paycheck info. Here's how to connect with them:

 

  1. Click the Help menu in the upper-right hand corner and click Talk to a human.
  2. Type in "Talk to a human", then press Enter.
  3. Look for I still need a human and click on it.
  4. Select Get help from a human.
  5. Choose between Chat with us, Schedule an appointment, or Have us call you.


Please check out our support hours to ensure that we address your concerns on time.

 

Want to see your employees' payroll year-to-date data? You can pull up a variety of payroll reports to do this. Check this article for a guide: Run payroll reports.

 

I'd be glad to help you out again if you have more questions. Add the details here and I'll be right there with you. 

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