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jpnllc
September 17, 2024
Question

Editing Guidline Retirement payroll item deductions to go to correct general ledger accounts?

  • September 17, 2024
  • 1 reply
  • 0 views

I have a Quickbooks Desktop client. They ae using Quickbooks Desktop Payroll. They set up a Guidline retirement account in August.  All the entries for the employEE and employER are going into the G/L account for FICA/Medicare WH payable.  I attempted to edit the payroll item to add the correct G/L account. unlike the other payroll items you can't select a liability account.  It says to click on Manage Account for Guideline. After accessing the Guideline account. There is no option to setup/edit the correct G/L accounts for entries to be fed to from their system.  Calling Guideline they say it is a Quickbooks problem.  The payroll items were created after synching with Guideline.  What needs to be done correct this error?

1 reply

K
KayePe
September 17, 2024

We appreciate you for bringing this to our attention, @jpnllc. We see the importance of modifying the retirement payroll item deduction to fall into the correct general ledger account. Let's dive into this topic.

 

To access the option for selecting the liability account in QuickBooks Desktop (QBDT), please ensure that your software is updated to the latest release and conduct a verified rebuild. Be aware that certain options may be absent due to an outdated version of your QuickBooks, jpnllc.

 

To initiate this process, you can check for the latest release in your QBDT by pressing F2 or Ctrl+1 on your keyboard to open the Product Information window. Once there, review your current version and release to determine if a more recent update is available for your QBDT.

 

 

If an update is available, install it to make sure your system is current. QuickBooks downloads updates as they become available; you simply need to initiate the installation. You will notice an Update available notification in the status bar located in the top right corner of your screen. The update installs automatically after closing the application, provided that your system remains powered on.

 

To manually install the update, please follow these instructions:

 

  1. Hit Update available then choose Install Now to install the update.
  2. Wait while the update is being installed as this might take a while for the update to be installed.
  3. Once the update is installed, open QuickBooks.

 

To also ensure a smooth payroll processing experience with QuickBooks, download the latest payroll tax table and verify that your Payroll subscription is active.

 

Once you've updated everything, you can then perform a Verify and Rebuild Data. This process will refresh and keep your data up to date, allowing you to access the option to edit the retirement payroll item deduction.

 

If the issue persists after following these steps, our dedicated support team is here to help you more. They possess the expertise and tools needed to provide effective assistance. Here's how to reach them:

 

  1. In your QuickBooks, hit Help.
  2. Choose QuickBooks Desktop Help/Contact Us.
  3. After that, select Contact Us and have a little detail about your concern.
  4. Please sign in to your Intuit account, enter the code we will email you, and click Continue to proceed.
  5. Decide either chat with us or Have us call you.

 

 

For future use, you can also want to run a summary payroll report on QBDT. This way, you can see all your payroll totals, including employee taxes and contributions.

 

You're free to tag me anytime for additional concerns about modifying your retirement payroll item deduction inside QuickBooks. Know that the Community forum is always here to support you. Keep safe.

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