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April 4, 2022
Question

efile

  • April 4, 2022
  • 1 reply
  • 0 views

For some reason we are not able to submit the Quarterly 941 form. We installed latest payroll update and there are no errors yet we are not allowed the option to "e-file". We are located in California.

 

1 reply

JoesemM
April 5, 2022

I'm here to make sure that you can file your 941 form, @emmetts.

 

Since you already installed the latest payroll update, you'll have to make sure that you selected the E-pay in your setup. This way, we can verify why you're unable to e-file the form.

 

However, if it's already selected, I'd suggest reaching out to our Customer Support Team. They have tools that can check up on your account securely and help you file the 941 forms.

 

 Here's how: 

  

  1. Go to Help, then select QuickBooks Desktop Help.
  2. Select Contact Us.
  3. Give a brief description of your issue, then select Let's talk. 
  4. Choose a way to connect.

 

For more details, see this article: Contact QuickBooks Desktop support. It also contains the support hours and other ways to reach them.

 

Also, you can try updating your QuickBooks to the newest release and get the latest payroll tax table update again. For your guide, check out these articles:

 

 

I've collected these references that will guide you in filing your 941 forms in QuickBooks:

 

 

If you have any other questions, mention me in the comment section below. I'll get back to you as quickly as possible. Keep safe, @emmetts.