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stacy80
April 9, 2020
Question

Email Pay Stub Password No Generating

  • April 9, 2020
  • 1 reply
  • 0 views

I just tried to send out our employee pay stubs via email and there were no passwords generated like the instructions said there would be in the instructions. I was able to enter all the email addresses in but never once did a password show up. Now none of my employees can access their pay stubs. How do I get the generated passwords? Thank you!  Stacy

 

"QuickBooks automatically generates a password for each employee and email. Take note of the passwords so you can give them to the recipients. Select OK twice to confirm.
Enter each employee's email address one at a time. You'll have a chance to review them again at the end.
Review the email in the Send Forms window. You can edit the To and From fields, subject line, and the email body. You can also select one of your email templates."

    1 reply

    MaryLurleenM
    MaryLurleenM
    April 9, 2020

    Hello there, Stacy,

     

    If you email pay stubs via QuickBooks Desktop, they are delivered as password-protected PDF attachments to increase the security of the employee's information. 

     

    The passwords are composed of the following:

    • The first 4 characters of the employee's last name.
    • The last four digits of the SSN.
    • Make sure to remove non-alphabetical character when building the password.

    The password is automatically generated and can't be removed. The only way the password can be altered is if the employee's name and social security number changes within QuickBooks Desktop before the check is created for the employee.

     

    For detailed information, check out this article: Email pay stubs from QuickBooks Desktop.

     

    Stay in touch if you need further assistance.

      M
      mmontano2
      February 18, 2022

      What is there are not 4 letters in the last name?

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