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July 27, 2021
Question

email to update owner's info for direct deposit. Why is it so vague and useless

  • July 27, 2021
  • 1 reply
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1 reply

Rubielyn_J
July 27, 2021

I appreciate you for posting here in the Community, @gradyA. I want to ensure you're able to update the info for direct deposit in QuickBooks. 

 

To begin, can I ask what email did you get and where did it come from? I appreciate any extra information you can give, and it will help us isolate the issue and provide the best solution.

 

If you wish to modify the bank account for your direct deposit, here's an article you can visit for the detailed steps: Change your payroll bank account. 

 

Additionally, let me attach these links to guide you manage and understand more about updating account info for payroll: 

 

 

Please feel free to get back to this thread to comment on your response. I'll be around to assist you again. Stay safe always!

July 28, 2021

I received the same email on May 24, 2021 from [email address removed].  Please give directions for updating this info,  we have been with QB payroll and doing dd since 2000