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cboler
March 1, 2024
Question

Employee ACH Deposit

  • March 1, 2024
  • 1 reply
  • 0 views

For employee's direct deposit, I have this process setup outside of QuickBooks with my bank, so the ACH is processed through my online banking and not set up to process with QuickBooks.  For 3/1/2024 direct deposit, I looked at my bank account this morning and I saw 2 separate ACH for the same amount.  One was done on the bank side by me and looks like the other was processed through QuickBooks.  My bank account is linked with QB also.  I am trying to find out if I have automated ACH setup through QuickBooks.  Does anyone know how I can find this out on my QuickBooks account?  I just want to make sure the employee doesn't get paid twice.  I am just trying to figure out how to correct this transaction in QuickBooks so when I update my linked account again the duplicate transaction will not show up on my online bank account.

 

1 reply

I
IrizA
March 1, 2024

It's indeed important to see if you doubled the pay to your employee, cboler. I'm here to share some information regarding this. 

 

Before anything else, it's necessary to see your payment method. This way, you can determine the next course of action.

 

Here's how: 

 

  1. Go to the Payroll menu located at the left navigation panel. 
  2. Click the name of your employee. 
  3. Scroll down and look for the Payment method section, then press Edit. 

 

If you notice that the payment method is Direct Deposit, it means that you have paid your employee twice. To resolve this issue, you will need to have a conversation with your employee and come to an agreement. To prevent double transactions in the future, it is recommended to use Paper checks for transactions outside of QuickBooks.  

 

Furthermore, to see if you're using auto payroll or you wish to stop paying one or more of your employees via Auto Payroll, you can use this article: Set up and manage your Auto Payroll in QuickBooks Online Payroll. 

 

If you have additional inquiries, you may notify us by replying to this post. We're always here to help. 

 

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