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January 27, 2024
Question

Employee bank account number wrong

  • January 27, 2024
  • 1 reply
  • 0 views
payroll sent with wrong account number

1 reply

January 27, 2024

Thank you for stating your concern clearly, eyedoc1. I can see the importance of resolving this issue about depositing salary to the wrong bank account in QuickBooks Online Payroll. I'm here to share relevant details regarding this topic.

 

If the salary is deposited to the wrong bank account, worry not, since it will be rejected, and credited back to your bank account. Once this happens, void the paycheck and recreate a new one.

 

To avoid errors on the next salary day, update your employee's bank information, moving forward.

 

Here's how to do it:

 

  1. Go to Payroll, then Employees.
  2. Select your profile.
  3. From the Payment method, select Edit.
  4. From the Payment method dropdown, pick Direct Deposit.
  5. Enter the correct banking information for your checking account.

 

Also, we can generate reports for your payroll transaction, see this for your guide: Run payroll reports.

 

Additionally, you are welcome to call our payroll support team to inquire about the status of the rejected funds.

 

Should you need further assistance, please don't hesitate to return to this thread. I'll be happy to assist you. Keep safe.

March 26, 2024

Your solution is not working. QB is not opening the incorrect account number for me to correct it.