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lilavalv
March 10, 2023
Solved

Employee direct deposit wrong how to print a check

  • March 10, 2023
  • 3 replies
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This morning i received emails that 2 of our employees did not get paid, the notice reads as follows: 

Intuit will process the direct deposit credit back to your company bank account in 5 business days. You will have to write a manual check to your employee today for the pay period dated March 9, 2023.

What do i do from here? what are the next steps for me to follow? 

I called intuit and they told me to just create a paycheck like i normally would and wait until the money is credited back into the account for me to void the paycheck. but, what about the tax implications for these employees? 

 

I am confused, someone please help!

Best answer by SirielJeaB

Thank you for always getting back to the Community, @lilavalv. It's my pleasure to provide you with the clarifications you need about the direct deposit transaction.

 

I appreciate you for calling our live support team. It is correct that you need to void the paycheck if the direct deposit has been sent to Intuit, then create a paper check. You can visit this article and browse Scenario 3: Change a direct deposit paycheck to a paper paycheck.

 

Once everything's good, you can then print a check. For your reference, check out this article: Create, modify, and print checks.

 

Moreover, the accumulated taxes will automatically adjust if you void the direct deposit.

 

You can also memorize your checks by creating an automatic recurring payment (check) in QuickBooks Desktop to save the configuration settings of your current check.

 

I'm always looking forward to assisting you. Just click the Reply button below if you need assistance with your transactions or any QuickBooks-related concerns. I'm always here to help. Keep safe.

3 replies

S
SirielJeaBAnswer
March 10, 2023

Thank you for always getting back to the Community, @lilavalv. It's my pleasure to provide you with the clarifications you need about the direct deposit transaction.

 

I appreciate you for calling our live support team. It is correct that you need to void the paycheck if the direct deposit has been sent to Intuit, then create a paper check. You can visit this article and browse Scenario 3: Change a direct deposit paycheck to a paper paycheck.

 

Once everything's good, you can then print a check. For your reference, check out this article: Create, modify, and print checks.

 

Moreover, the accumulated taxes will automatically adjust if you void the direct deposit.

 

You can also memorize your checks by creating an automatic recurring payment (check) in QuickBooks Desktop to save the configuration settings of your current check.

 

I'm always looking forward to assisting you. Just click the Reply button below if you need assistance with your transactions or any QuickBooks-related concerns. I'm always here to help. Keep safe.

L
lilavalvAuthor
March 13, 2023

Thank you for your help! I was able to print the checks and voided the DD which automatically zero out those checks and adjusted the liabilities. Now i just have to wait for the money to go back to our bank account. 

Once the money is deposited back into our bank account, do i need to record it or will QB automatically do it too? 

Thanks again! 

LieraMarie_A
LieraMarie_A
March 13, 2023

Hey there, @@lilaval. 

 

Thanks for reaching back out on this thread and asking additional questions. 

 

Voiding a paycheck updates your paycheck dollar amount to zero. The system will automatically recalculate your taxes owed and make any necessary adjustments. Thus, you no longer need to record a deposit for the returned amount. 

 

For more info about dealing with direct deposit issues, check out these articles: 

 

 

Feel free to come back if you have other concerns about direct deposits. The Community is always here ready to help! 

R
rose-travelcareh
March 1, 2024

The replies are just as bad as the live support. 

 

I cannot reply to this article so I am posting my question here:

 

https://quickbooks.intuit.com/learn-support/en-us/help-article/correct-payroll/delete-void-employee-paychecks/L0MFtsOun_US_en_US?uid=lt87fb0j

 

My question is, do I run another payout to the same work period that the DD was returned after voiding the DD or do I just issue a paper check and reconcile from the bank feeds?

 

Only Customer support who knows accounting answer, please. 

A
Aldren18
March 1, 2024

Hello there! Thank you for posting here in the Community, rose-travelcareh.

 

In your case, it is recommended to create a paycheck after voiding the initial transaction. This approach will ensure your payroll records are accurate, while also keeping your financial reporting correct.

 

To create paychecks for your employees, here's how:

 

  1. Go to Employees, then Pay Employees, and select Unscheduled Payroll.
  2. Verify the Pay Period End date.
  3. Change the check date to the date you paid your employees.
  4. Select the employees you want to create paychecks with.
  5. You can enter hours using the grid, or if you are using timesheets, you’ll see all their hours for this pay period already entered. 
  6. Select Open Paycheck Detail to see details and clear Use Direct Deposit if needed.
  7. Select Save & Next to go to the next employee, or select Save & Close to go back to the Enter Payroll Information window.
  8. Select Continue.
  9. Verify the amounts for each employee, and select Create Paychecks. 

 

If you have QuickBooks Desktop Payroll Assisted, send your payroll information to Intuit.

 

I’m adding this article to ensure everything is accurate and accounts are balanced: Reconcile an account in QuickBooks Desktop.

 

You can also memorize your checks by creating an automatic recurring payment (check) in QuickBooks Desktop to save the configuration settings of your current check.

 

Feel free to reach out to me if you need assistance with your QuickBooks transactions or have any concerns. I'm always here to help. Stay safe!

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