employee missing something but does not show what is missing???

Ensuring that all employee data is complete and accurate is key to successful payroll processing. This attention to detail helps avoid issues with payment accuracy, delays, and potential complications during audits. Let's work together to maintain flawless records and ensure seamless payroll operations, Henderson.

In QuickBooks Online (QBO), before initiating payroll, an orange exclamation mark appears beside an employee's name if their information is missing details. This mark is accompanied by an indicator that specifies what is lacking, enabling you to easily identify and address any discrepancies for precise payroll computations.

Please make sure to thoroughly examine each section on the employee information page. For your reference, see the attached screenshot below.

If you still can't proceed with processing your payroll after verifying that all the data are complete, I suggest performing troubleshooting steps. Let's access your account using a private window to determine if this is a browser-related matter, as this prevents you from using cookies and recording any browsing history. Stored web caches in your regular browser can become corrupted, leading to unusual behavior.

Use these shortcut keys on your keyboard to access incognito mode:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N
• Microsoft Edge: Ctrl + Shift + P

If it works, return to your regular browser and clear its cache to refresh the website's preferences. You can also utilize a supported browser to enhance your QuickBooks experience.

Furthermore, if you want to print employee pay stubs, please refer to this article for guidance: Print or reprint paychecks and pay stubs.

Remember, it is important to maintain smooth and efficient payroll operations. If you have any follow-up questions about running payroll or other concerns, feel free to comment below. I'm here in the community ready to jump in and help. Stay safe!

@hendersonfishcamp  It is probably asking for their birthdate, presumably so that they can throw them a party later.

Feel free to make one up; it's none of their business anyway.