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mike e2
January 27, 2025
Question

Employee no appearing on CA DE9C wage report

  • January 27, 2025
  • 1 reply
  • 0 views

I was just filing the efile for the CA DE9C wage return at the EDD website and after doing it realized that one of the employees has not been showing up on the current or previous returns generated by QB, that I use to transfer data to the CA EDD site.  I have checked all of the settings and the employee is active and is showing up to make payroll.  The 941 is correct, the DE9 is off by that employee's earnings, which are not registering for the State reports.  How do I fix this?  Now I have errors on 3 quarterly returns each DE9 and DE9C.  

1 reply

E
Erika_K
January 27, 2025

Your proactive approach in verifying the employee's status and reviewing the program settings is truly appreciated, mike. Let’s work together to effectively resolve the issues with your CA DE9C wage report to resume your filing process. 

 

First, review and verify that all information for the employee is accurate, including the Social Security Number (SSN) and state ID. Next, confirm that the missing employee is included in the payroll for the period you're filing.

 

Afterward, if you've confirmed that everything is in order but the employee still doesn't appear in the CA DE9C wage return, I recommend contacting our live payroll specialists for further assistance. They have the expertise and resources to help investigate the cause of this issue.

 

I'll show you how you can reach out to them:

 

  1. Go to Help, then choose QuickBooks Desktop Help/Contact Us.

  2. Select Contact Us.
  3. Provide a brief description of your issue, then hit Continue.
  4. Sign in to your Intuit account, click Continue, then Continue with my account. 
  5. We'll email you a single-use code. Enter your code and select Continue.
  6. Choose to chat with us or Have us call you. 

 

For us to ensure you can reach out to them, check out their support hours to determine availability.  

 

Additionally, I'll be sharing some valuable resources to assist you in managing payroll-related activities in QuickBooks Desktop (QBDT):

 

 

Our Community forum remains your dedicated resource center. Share your inquiries about filing tax forms below, and our experts will provide fast, comprehensive guidance. 

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