Employee Setup

Let’s sort out your concern about adding a Social Security number (SSN) in QuickBooks Online (QBO), @Gagaloo. 

Since setting up an employee requires you to enter an SSN, I’ll share with you the options available to identify if we enter the correct number. The first one is by using the Social Security Number Verification Service, or directly contacting the IRS. 

Also, please take note not to use the Individual Taxpayer Identification Numbers (ITINs) in place of the SSN. It could be that you’re incorrectly adding this number causing the application to detect it as an error.

Once you have the correct numbers, please follow the steps in this article to continue: Add your new employee to QuickBooks Payroll.

Moreover, if you have encountered an error, would you mind telling me what error code it is? Or could you add a snapshot? Additional information is much appreciated. 

Furthermore, you can obtain more information on how to change employee's information by visiting the links below:

• Edit or change employee info in payroll
• Correct your employee's Social Security number

If you have any other concerns or questions related to payroll management or the process of adding new employees, please don't hesitate to let me know. I'm always here to provide you with the necessary information and guidance.