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McGowan128
April 5, 2021
Question

Employee Workforce Login Issue

  • April 5, 2021
  • 1 reply
  • 0 views

Good morning,

 

I was sent a link to set up my employee account to view pay stubs and my W-2 at this website

https://workforce.intuit.com/app/payroll-employee-portal-ui/ius/sign-in 

I set my password, but every time I go to log in on Chrome or Edge I get the following error.  I refresh, as suggested,. but it just keeps going back to the same screen.  I need a wa

1 reply

LieraMarie_A
LieraMarie_A
April 5, 2021

Thanks for reaching out, @McGowan128.

 

Currently, we have an ongoing investigation (INV- 44024) about this error message when an employee accepts a Workforce email invite. Rest assured that our engineers are working diligently to get it resolved.

 

I recommend contacting our Payroll Support team so that you can be added to the list of affected users. This way, you'll receive email updates of the investigation's status and be notified once it's been resolved. I've included the steps to contact support below. 

 

  1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
  2. Select Talk to a Human.
  3. Enter a short description of your concern and press Enter.
  4. Click I still need a human.
  5. Select Contact Us to connect with our live support.
  6. Choose Get a callback.


Refer to this article for more info: Contact QuickBooks Online Payroll support.

 

To learn more about how the workforce works in QuickBooks Online, check out these articles:

 

Please let me know if you have further questions or concerns. I'm happy to lend a hand. Feel free to reach out to the Community at any time. Take care! 

D
Dragonfly1
January 7, 2023

every time i try to get in my account it saying unable to look for your account. and i want my w2 sent to me in the mail. if you download  it takes 15 day to come . thats about the same time. it comes in the mail. if you download w2 forms does that stop the mail forms from comming in ?

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