Employees did not get their 2022 W2's

Somehow Quickbooks Online Payroll didn't upload the payroll documentation I provided them from Gusto Payroll for all of 2022. Four Quickbooks Online Payroll support members tried to help me last week. We spent 4.5 hours on the phone and no one seems to know what to do! To add, the California Employment Development Department, the California Department of Tax and Fee Administration and who knows what other Government departments are fining me for something that I paid Quickbooks to do. Anyone have any ideas on how to resolve this...?