Enhanced payroll account and billing?

Let's go over some troubleshooting steps so you can access your payroll service, pbrusnahan.

We'll need to log in to your Customer Account Management Portal (CAMPs) to verify your billing information, email address, and phone number. Then, make sure that the information is correct. 

Here's how:

1. Sign in to camps.intuit.com.
2. Look for your subscription in the Products & Services list and choose Details.
3. In the Billing Information section, find the Payment Method option and choose Edit to update your information.
4. Once done, click Save and Close.

Also, make sure you're the payroll administrator of the account or one of the authorized users when updating your billing details on the Account Maintenance page. Check out this reference for detailed information about the process: Change your credit card for payroll billing. Then go straight to the QuickBooks Desktop Payroll section.

After verifying all the information, log back into QuickBooks and access your payroll. If you continue to get the same result, I recommend contacting our Payroll Team for further assistance. One of our experts will look into the issue further to determine the source of the error. They'll assist you in implementing a permanent solution once it is available.

To obtain the contact information, click here and choose QuickBooks Desktop Payroll. For additional resources, I've included an article that will guide you on how to use the Customer Account Management Portal (CAMPs): Change, manage or update your Intuit account with CAMPs.  It also contains links to some of the tasks you can do.

To stay on top of your taxes and forms for the year-end filings, you can bookmark this guide in your browser for future reference: Year-end checklist for QuickBooks Desktop Payroll.

Reach out to me again if you have any further payroll-related concerns or questions. I'll be happy to respond to them. Have a wonderful rest of your day.