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October 29, 2024
Question

ENTERING NAMES AND YTD AMOUNTS IN EMPLOYEE PAYROLL HISTORY. WENT GOOD EXCEPT ONE NAME IT WONT ACCEPT, IT DOES NOT SAY AMOUNTS ARE WRONG, IT ACTS LIKE IT IS SAVING IT

  • October 29, 2024
  • 1 reply
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WONT SAVE THE HISTORY FOR ONE EMPLOYEE

1 reply

JaeAnnC
October 29, 2024

I'll point you in the right direction to address your concern about completing an employee's payroll history in QuickBooks Online Payroll (QBOP), Southsbshop.

 

Recently, we've received similar reports about being unable to save an employee's setup to enter payroll history in QBOP. In the meantime, I recommend reaching out to our customer support team so they can gather additional information from affected users and potentially open an investigation if needed.

 

To do that:

 

  1. Go to the Help icon.
  2. Enter a brief description of your concern in the search field.
  3. Select Contact Us.
  4. Choose between Chat with us and Have us call you.

 

Moreover, you can invite your employees to QuickBooks Workforce so they can view and print their pay stubs and W-2s online.

 

Feel free to reach out back to our team if you need further assistance with entering payroll history in QBOP. We'll always be available to help you out. Keep safe.