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January 14, 2022
Question

Error 30137 - The company status cannot be verified for Set up Intuit Workforce

  • January 14, 2022
  • 1 reply
  • 0 views

Good afternoon,

 

I recently got a Subscription for QuickBooks Desktop Payroll Enhance. I used to have QuickBooks Online Payroll Full Service. I am trying to set up Intuit Workforce to allow the company employees review their paystubs, but I got an error.

I went to:

1. Employees 

2 Manage Payroll Cloud Services 

3. QuickBooks Workforce

4. Turn on, I enter my Payroll Service Pin Number # and I got the screen with the error 30137, Company         views already exist in my payroll view. 

     I am attaching a pdf. file that shows the error.

     It seems that Intuit Workforce has a different contact number. Could you please help me to resolve this           issue?

1 reply

Adrian_A
Adrian_A
January 14, 2022

Thanks for the screenshot, Banner1.

 

There are lots of possibilities as to why you encounter the 30137 error message. One of the them is an incorrect service key number. That said, let's verify your payroll subscription to rsovle the error.

 

Here's how;

 

  1. Ensure that you have the latest QuickBooks Desktop release and downloaded the latest tax table release.
  2. Open Payroll Account Management portal. Then close the page.
  3. Reboot your computer.
  4. Download the payroll update, again.
  5. Reset QuickBooks Desktop Update.

 

If the error persists, you can follow other troubleshooting ways through this article: Resolve a problem verifying your payroll subscription.

 

If the same thing happens, I'd suggest reaching out to our Payroll Support team.

 

Keep me posted as to these steps work on your end. I want to ensure that this gets resolved. Keep safe!

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