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Fashion
January 16, 2022
Question

Error message

  • January 16, 2022
  • 1 reply
  • 0 views

An error said another account is already using this number. Please use a different number

1 reply

Adrian_A
Adrian_A
January 16, 2022

Hi Fashion.

 

Can you share with me as to what page did you get the error message?

 

In the meantime, let's try opening QuickBooks on a private window. It is the best place to identify browser-related issues. You can use these keyboard keys to open one:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If it works, you can go back to a regular browser and clear its cache. A piled cache can also be the reason for some unexpected issues on the opened pages like QuickBooks. You also have the option to switch to a different browser like  Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

 

Also, feel free to browse our Help page for some guide in managing your QuickBooks account.

 

I'll be around whenever help is needed.  Keep safe!

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