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jwilson88
February 9, 2022
Question

Export Conversion from Intuit Online Payroll to QuickBooks Online Payroll

  • February 9, 2022
  • 1 reply
  • 0 views

I need assistance getting Intuit Online Payroll (IOP) history to QuickBooks Online Payroll (QBOP).

 

  1. I created a new account, and started using QuickBooks Online Payroll (QBOP) January 1, 2022.
  2. On 2/9/22 I logged back into Intuit Online Payroll (IOP) account which I kept active. I tried exporting IOP history and data to QBOP.  It would not export. It says it was not ready. I believe the error was 1011 or 1001.
  3. I tried another method.  While still logged into IOP, within an embedded window the software asked me to log into QBOP. I would login, and it would immediately ask me to login again.
  4. Chat support suggested waiting a few more weeks, my account was ready yet for export.
  5. I cancelled my IOP account so I don't have to pay for something I am not using.

 

Please don't tell me to call support. That is an absolute waste of time. Agents don't know much. Supervisors never call back, even within 48 hours.  The agents are friendly, but I'd rather have unfriendly people that can solve problems.

 

Do you have any ideas what to do?

1 reply

MJoy_D
MJoy_D
February 9, 2022

I can share some information that can help you with moving from Intuit Online Payroll (IOP) to QuickBooks Online Payroll (QBOP), @jwilson88. 

 

First, make sure to use a supported and updated browser (Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, Opera).

 

From here, set up these connections: 

 

  1. Set up your QuickBooks Online accounts for payroll data.
  2. Set up QuickBooks classes.
  3. Set up the connection to QuickBooks Online.
  4. Set up accounts in your Intuit Online Payroll account.

 

You can refer to this article for detailed guidance exporting your data to QBO: Setup export of IOP data to QuickBooks Online (QBO).

 

Here's what to expect when you move from Intuit Online Payroll to QuickBooks Online Payroll: Move from Intuit Online Payroll to QuickBooks Online Payroll Premium. 

 

Then, view this article: See what you can get with QuickBooks Online Payroll Core. It has a list of available features on this payroll service, so you can familiarize yourself with it. 

 

Let me know if you still have questions about exporting your company file. I'm always glad to help in any way I can. Have a great rest of the day!

J
jwilson88Author
February 9, 2022

Hi Mary - Thank you. You referenced this: https://quickbooks.intuit.com/learn-support/en-us/help-article/account-management/setup-export-iop-data-quickbooks-online-qbo/L3rynftHK_US_en_US

 

In step F, "If we don't find one, you will be asked to login to your Intuit Account." It simply loops. I login. Then I have to login again. Then Again.  Repeat.  

 

There are hundreds of posts on this community with people have problems.

 

Do you have any suggestions from people that had similar problems?  Let me ask this a different way, How can this be solved?  It's not a simple solution of referencing an existing help file.

 

Thank you.

M
MadelynC
February 10, 2022

I hear your sentiments, @jwilson88. Let me share some updates with you.

 

At the moment, there’s an ongoing investigation about exporting Intuit Online Payroll (IOP) data to QuickBooks Online (QBO). I’ve read in your original post that you don’t want to contact our support. But know that they’re the only ones who can add your company to the list of affected users.

 

You can use the contact information represented in this article to reach out to our payroll experts: Contact Payroll Support. Just click the Intuit Online Payroll link to view the details.

 

Once everything is good, check out these resources to get you started with QBO:

 

 

If you have any other questions or concerns besides exporting data, just let us know. We’re always here to provide you assistance.

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