Federal tax payment is not showing up after payroll

Hello there, @afctool.

Federal tax will only show once you process the payment, and this depends on your Federal deposit or filing schedule.

If tax payments have already been made on the account and not showing up, you can run the Payroll Tax Payments report in QuickBooks Online. Here’s how:

1. Go to the Reports menu.
2. Enter/select Payroll Tax Payments.
3. Filter the date and click Run Report.

Otherwise, you can contact our Payroll Support team to check it further. They have tools that can help determine the cause of the issue.

1. Go to the Help (?) menu.
2. Click the Contact Us button.
3. Enter “tax payment not showing up” in the field and hit Let’s talk.
4. You can select to Start messaging or Get a callback.

I’ve attached an article here to learn more about payroll schedules: Set up and manage payroll schedules.

Let me know if there’s anything I can help you with. You can always reach me anytime. Take care.

I just had this issue and figured out (kind of) the cause, and how to "fix" it.

It only happened when I clicked "mark as paid" instead of the "make payment" button.

I had to go into the payment history, delete the "payments" where I had "marked as paid on X date" in the description (those were the only ones not showing up), then went back to the main tax payment page and went through the "make payment" button and back-dated it to the correct date. After that it showed up for the bank reconciliation which is where I noticed the issue in the first place.

Hope this helps!

I've had the same issue throughout 2022, several tax payments with actual payments unmatchable as they arrive in the bank feed.  My work around is to create two "Other Expense" accounts:

1. QBO not matched with Tax Payment:  I used a JE to offset the unmatched expense in the register and put the other side to the above account.  This account adds/subtracts to zero.

2.  Tax Payment missing in Register:  Here I put the expenses for which the Tax Payment is missing in the Register.  This account has a balance but I will explain it to the CPA so he ignores it.

3. I looked in depth at Wages and Tax expense reports where I found nothing duplicated or missing.  It appears the actual wage and tax expenses are sourced from the paychecks, so the tax payments and cash matching is only for register balance purposes. 

Dear QBO:  This is a stupid program problem and we should not need to spend our valuable time on it.  Where are the tax payments stored while not appearing in my register?  Is this another display error?  My liability accounts balance and my register balances after my work arounds.  I don't have unpaid tax mail from any tax agency.  If anyone can post a better work around I would like to read it.  Thanks.