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October 4, 2022
Question

federal tax payments not going through

  • October 4, 2022
  • 1 reply
  • 0 views

Federal tax payments have been sitting idle as "submitting to Intuit" for a day now.  Any reason why they aren't going through?

1 reply

October 4, 2022

Hi there, @practiceacctg1

 

I'm here to ensure you're able to pay your federal tax payment electronically in QuickBooks. This way, you can submit your payments on time and keep your account updated.

 

Once you pay your taxes electronically via your QuickBooks Desktop account, your return is processed. And expect to get an email confirmation within 24-48 hours.

 

To ensure the agency will receive the payment on time, let's check your e-pay status. Here's how:

 

  1. On your QBDT account, go to the Employees menu.
  2. Select Payroll Center, then choose the Pay Liabilities tab.
  3. In the Payment History section, select the E-Payments tab.
  4. If the status isn't updating, toggle between the All Payments tab and the E-Payment tab. It will refresh the list.
  5. Select the View link in the Audit Trail column for more details.

 

For more information on how to check the payment or form you submitted in QuickBooks, see this article: Check E-file or E-pay Status.

 

However, if the e-payment wasn't successfully processed by the agency after 48 hours, I'd recommend contacting our Customer Care Team. This way, we'll be able to pull up your account and verify its status. Here's how to connect with us:

 

  1. Open QBDT, then go to the Help menu.
  2. Select QuickBooks Desktop Help/Contact Us.
  3. Click Contact Us at the bottom.
  4. Enter "Unable to email paystub" in the description box, then select Continue.
  5. Sign in to your Intuit account and select Continue and then Continue with my account.
  6. We'll email you a single-use code. Enter your code and select Continue.
  7. Select to chat with us or Have us call you.

Also, if you happen to receive a federal, state, or local payroll tax penalty due to issues or errors while using our payroll products, we'll help you resolve it.

 

For future reference, here's a link to help you manage your payroll seamlessly: Learn about QuickBooks Desktop Payroll with how-to videos.

 

Please let me know if you have any additional tax concerns. I'm always here to help you out.