Skip to main content
May 30, 2024
Question

First payroll after switching to online QB wont allow me to enter time to run payroll because of (3) employee profiles need attn and one of them is mine Nothing wrong?

  • May 30, 2024
  • 1 reply
  • 0 views
Find no errors in any of the 3 profiles.

1 reply

May 30, 2024

Hello there, @ljk2024

 

Let's work together to help you run payroll in your QuickBooks Online account. 

 

When running payroll for the first time after switching to QuickBooks Online, you may see a Needs Attention indicator on some employee profiles. This doesn't necessarily mean something is wrong, but rather that QuickBooks Online is prompting you to review and provide the necessary information to complete the employee's profile.

 

To assist you with this task, you can follow these steps:

 

  1. On the payroll page, click on Run payroll again.
  2. Look for the employee at issue and the message indicating the employee information that is missing.
  3. Select Finish setup.
  4. Review each section on the employee information page. Here's a checklist to help in your review:
  • Hire date
  • Form W-4: Employee withholding info
  • Salary or hourly rate
  • Sick or vacation accrual rate
  • Payroll deductions and contributions
  • Payment method
  • Direct deposit authorization

 

In addition, you may find this article helpful to view several payroll reports: Run payroll reports in QuickBooks Online Payroll.
 

For future reference, I'll also add this article about tracking the time your employees take in QBO: Set up and track time off in payroll


Please let us know if there are any other concerns besides running payroll we can help you with. We're always ready to assist.