fix invalid employee email

Let's resolve the error you're having to add your new employees to your payroll successfully, @kp67.

When you put up a new employee and there is a space in the email address, you'll normally see this Invalid email prompt. Take a look at the image below:

If the issue persists after ensuring that there is no empty space, I recommend clearing your browser's cache and cookies.

Try signing in to your QBO account using a private browser or an incognito window and add the employee from there. Here are the following keyboard shortcuts: 

• Safari: Command + Shift + N
• Mozilla Firefox: CTRL + Shift + P
• Google Chrome: CTRL + Shift + N
• Microsoft Edge: CTRL + Shift + P

If it works, here's how to clear cache and cookies to fix issues when using QuickBooks Online. Restart your browser right after. If not, try using other browsers. 

Here's more information oh how to add or edit an existing employee in your payroll: Add your new employee to QuickBooks Payroll. You can also send them an invitation to let them add some personal information. See this guide for detailed guidance: Invite your employees to QuickBooks Workforce to see pay stubs, W-2s and more.

Once you're done, check out this resources for more help with running your payroll: Create and run your payroll. That will guide you using pay schedules to make running your regular payroll. 

I'm always here if you need more help adding your employees or anything else, by leaving a reply below. Have a great rest of the day!