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cboler
January 25, 2024
Question

For QB Online Payroll, for some reason the federal withholding taxes are not being withheld. All taxes are setup correctly. Please help! First time user for QB Payroll.

  • January 25, 2024
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

Nicole_N
Nicole_N
January 25, 2024

I appreciate you reaching out to us, @cboler. Let's go over your payroll setup so we can identify why the federal taxes are not being withheld in QuickBooks Online (QBO).

 

Sometimes, you may notice 0.00 for federal withholding. Don't worry since it's normal if your employee claims exempt status or didn't earn enough to meet the minimum wage. 

 

First off, you're required to obtain a federal W-4 from each of your employees. You'll have to check these forms to ensure they're correct. To understand the minimum threshold for federal withholding, please check out this link: IRS Publication 15-T.

 

Next, double-check your employee's tax setup in your payroll product. I'm aware that you already did, but I just want to ensure that the filing status and all other relevant fields match those on your employee's W-4. 

 

If your employee's filing status is set to Exempt or Do not withhold, taxes won't be deducted from their paycheck. If this is a mistake, you can change their filing status to the correct one. Please read this article for more detailed information: Troubleshoot no income tax withheld from a paycheck.

 

In QBO, you can run payroll reports to generate information about what you've paid out. This way, you'll gain insights into your employees' wages and contributions, which is helpful during the filing of taxes.

 

Never hesitate to reply if you have follow-up questions about federal taxes. The Community team is here to help anytime. 

N
nathanstotts
February 4, 2024

I'm having the same issues, all taxes are setup properly, however, Federal taxes are not being withheld. Looking at the W4, everything is correct. 

C
CamelleT
February 4, 2024

Let's ensure the federal tax is withheld, nathan.

 

You mentioned that all taxes are set up correctly, and everything in the W-4 is correct, yet your federal taxes aren't being withheld. I recommend contacting our Payroll Support Team so they can check your account and help resolve this issue. Here's how:

 

  1. Go to the Help icon.
  2. Select Contact Us.
  3. Enter your concern, then click Let's talk.
  4. Choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

QuickBooks Online Payroll Core - Monday to Friday, 6 AM to 6 PM PT.

QuickBooks Online Payroll Premium, Elite - any time.

 

In the meantime, you could also troubleshoot no income tax withheld from a paycheck.

 

Additionally, I'll share this link to view your payroll tax payments and forms: tax forms and payment.

 

Hit reply if you have follow-up questions about managing your federal taxes. I'll be around to help. 

Q
questplumbing
February 5, 2024

Any answers?

E
Ethel_A12
February 6, 2024

Welcome to the Community, @questplumbing.

 

Let me share information about Federal taxes not withheld in QuickBooks Online.

 

There are times that you can see zero amount for Federal withholding. You don't have to worry about it as your employees claims exempt status or did not meet the minimum wage eligibility.

 

You can review your employees' Federal W-4 to ensure they're correct. Then, check their tax set-up in your payroll product.

 

If your employees are eligible for tax withholding but not withheld, I recommend contacting our Customer Care team.

 

  1. Sign-in to your QuickBooks Online company.
  2. Click Help (?).
  3. Select Assistant tab to get started and get quick, personalized answers. Select a suggested option or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.

 

You can then choose a way to connect with us:

 

  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

For future reference, here is an article about year-end checklist in QuickBooks Online: Year-end checklist for QuickBooks Online Payroll.


Let me know if you have questions about taxes in QuickBooks Online. I'm always here to help. Have a great day.

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