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Best answer by JasroV

Nice to have you in the Community space, @Melanie20.

 

As of now, I’m unable to provide you a specific date as to when the update will be posted. Don’t worry though, our engineering team is diligently working on an update for Q3 2020 Form 941.

 

Also, I’d recommend reaching out to the IRS or to your accountant for guidance in keeping your payroll records correctly.

 

Additionally, I’m adding these resources that you can read for your future guidance:

Lastly, If you’re using QuickBooks Desktop (QBDT), you'll want to ensure your payroll tax table is updated to the latest release. This way, w'll ensure you have the updated payroll data in your software.

 

You can also read through these articles for additional reference:

You’re always welcome to leave a reply in case you have any other concerns or questions. I’m only a post away from you. Keep safe.

5 replies

JasroV
JasroVAnswer
September 24, 2020

Nice to have you in the Community space, @Melanie20.

 

As of now, I’m unable to provide you a specific date as to when the update will be posted. Don’t worry though, our engineering team is diligently working on an update for Q3 2020 Form 941.

 

Also, I’d recommend reaching out to the IRS or to your accountant for guidance in keeping your payroll records correctly.

 

Additionally, I’m adding these resources that you can read for your future guidance:

Lastly, If you’re using QuickBooks Desktop (QBDT), you'll want to ensure your payroll tax table is updated to the latest release. This way, w'll ensure you have the updated payroll data in your software.

 

You can also read through these articles for additional reference:

You’re always welcome to leave a reply in case you have any other concerns or questions. I’m only a post away from you. Keep safe.

October 20, 2020

Excuse me - this problem is not solved. When will the 941 be updated for the Desktop version? The Family Leave wages do not populate at all on the form. We are not able to override any of the boxes to add the correct information. 

So are we forced to scrap Quick Books reports and go straight to the pdf form from IRS?

 

No Blog or FAQs will help if Intuit has not prepared a corrected form that we can use. Why waste our time even sending us there?

Please note - the form 941 works fine in Quick Books Online ..... 

October 20, 2020

I spent three hours on the phone with support last week because of this same issue.  After he had me rebuild our data numerous times, he told me our only option is to download the blank 941 pdf from the IRS website and manually complete it.  First, I'm relieved I'm not the only one having an issue.  Secondly, I am thoroughly disappointed in Intuit for not being able to resolve this.

October 30, 2020

I concur that this problem is NOT SOLVED - well, in so far that I cannot even open the 3Q 941 in my 2020 Desktop Pro file.  It only allows me to adjust the Auto-Fill Contact Info...  

Is this Intuit's way of indicating that the 3Q 941 is not ready? 

Am I supposed to complete a paper 941, as other responses in this thread state?

I need to know ASAP, please...

Thanks

October 30, 2020

This is not the impression we want you to experience using or Payroll service, lrobookie.

 

I've checked here on our end and there's no reported case where can't access the 941 forms for the third quarter. Let's make sure we updated QuickBooks to the latest release and downloaded the newest payroll tax table in your software. To check if you're having a problem with only one file and not the program itself, try opening another company file. Let me show you how:

  1. In your QuickBooks, go to the File menu at the top left.
  2. Choose Close Company.
  3. In the No Company Open window, click the drop-down arrow in the Open a sample file icon.
  4. Choose a sample file and click on it.

If the problem persists, there may be a damaged data on the company file you've been working with. We can run the Rebuild Data tool is built-in to fix any company file data issues.  Just follow the steps and details in Fix data damage on your QuickBooks Desktop company file article. 

 

If the problem persists, please reach out to our Payroll Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue. Just follow the steps provided by AileneA above. Just in case you'll want to submit the form now, visit the IRS website to file it manually. See how QuickBooks populates the lines on Form 941 for a detailed explanation of each line.

 

Visit our Payroll page for more insight s about managing your payroll in QuickBooks Desktop.

 

I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Feel free to reply to this post and I'll get back to you. You have a good one. 

October 30, 2020

@RCV 
I've been doing books for this company 7.5 years in QB, and this is the first time I've ever seen this happen to this, let alone any QB file.
The sample file did open the 941.  So, I did a rebuild and there's zero issues found..; 941 still won't open.
Next idea?

 

October 30, 2020

If you cannot get Worksheet 1 to properly work, Payroll-filing Made Easy's web-based solution (no username or password required) automatically creates Worksheet 1 for you. Check them out at https://paymellc.com/e-file.

November 4, 2020

Like Irobookie, at first 941 form would not open but by trying twice in rapid succession, I got it to open.

My real problem is that I get the error message that line 12 does not match line 10, and some instruction about applying credits/adjustments from line 11d.  In my case 11d is bland.  Because of the error, I couldn't e-file so I printed a paper version and mailed it in.  Hopefully this won't screw up 4th Quarter.

IamjuViel
November 4, 2020

Hello, @RichJ52.

 

Let's make sure that your QuickBooks software and Payroll tax table is updated to the latest version. This way, we can ensure that you have the latest features and fixes for unexpected errors.

 

Here's how to update your QuickBooks software:

  1. Go to the Help menu.
  2. Select Update QuickBooks Desktop.
  3. Hover to the Update Now tab. 
    • Tip: You can select the Reset Update checkbox to clear all previous update downloads.
  4. Select Get Updates to start the download.
  5. When the download finishes, restart QuickBooks.
  6. When prompted, accept the option to install the new release.

Once completed, close and reopen QuickBooks Desktop to make sure that all components are updated. The next step is to download your payroll's latest tax table. These updates provide the most current and accurate rates and calculations for supported state and federal tax tables, payroll tax forms, and e-file and payment options.

  1. Hover to the Employees menu
  2. Select Get Payroll Updates.
  3. Choose the Download Entire Update checkbox.
  4. Click Download Latest Update.
    • A window appears when the download is complete.

Now, you can try generating your Q3 941 form again.  If the problem persists, there may be a damaged data on the company file you've been working with. You can run the Rebuild Data tool is built-in to fix any company file data issues.  Just follow the steps and details in Fix data damage on your QuickBooks Desktop company file article. 

 

Also, you can read through this article to learn more about resolving 941-related errors: Troubleshooting amounts in Form 941/Sch. B - Employer's Quarterly Federal Tax Return.

 

Get back to us here if you have other questions and concerns in preparing and filing your quarterly tax forms in QuickBooks Desktop.

November 4, 2020

Yes, I had already run the updates and am current.

I ran the Rebuild Data.

No errors/changes.

The specific error message is:
"Form 941, Pg 2: Total taxes after adjustments and nonrefundable credits does not equal the total quarter liability on page 2. You must make the necessary adjustments to reconcile the amounts."

 

On the QB Desktop Pro generated 941, Page Line 10 "Total taxes after adjustments." is in fact the same amount as Page 2, Line 12 "Total taxes after adjustments and nonrefundable credits. Subtract line 11d from line 10 ."

There was a balance due  (Line 12 minus Line 13g) which I have paid when I mailed the form, since I couldn't get eFile to work because of this error.

The page to which you referred me did not help, because even the Line numbers did not match my 941 form.  

Other suggestions please.

 

April 21, 2022

I don't think it needs an update, but the only thing I am finding for that quarter is the Michigan State form and I need the federal form that accompanied my e check

 

April 21, 2022

Welcome to the Community, @Nancy11_2. I'll walk you through pulling up tax forms on your QuickBooks Desktop.

 

Create federal and state payroll tax forms using QuickBooks Desktop Payroll Enhanced. You can either submit them electronically or manually to the IRS and state agencies. You can print these forms right away. 

 

To see your saved forms, follow the steps below:

  1. Choose Payroll Center from the Employees menu.
  2. Select the File Forms tab from the drop-down menu.
  3. Click the Save Filings or E-Filings tab under Filing History.
  4. To see the form, click on it.

 

I'm adding this article that you can check to learn more about filing tax forms: E-file 940, 941, and 944 tax forms.

 

I'm just a post away if you have any other questions about tax forms. It'll always be my pleasure to help. Have a great day ahead.