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D
DK96
January 16, 2024
Question

Form W-3 not printing full zip code

  • January 16, 2024
  • 1 reply
  • 0 views

Our legal address on file with the IRS has a zip code with the 5 digits and a 4 digit extension.  The Form W-3 only prints the first 3 digits of the zip code extension. 

1 reply

I
IrizA
January 16, 2024

I understand the necessity to print the full zip code within your QuickBooks Desktop (QBDT), DK96.

 

There might be a possibility that your QBDT version and the payroll tax table are not in their latest version. Thus, ensure that your QBDT and tax table are in their latest update.

 

If your QuickBooks Desktop and your tax table are updated yet the issue persists, let's fix this matter using QuickBooks Tool Hub. Using this tool helps fix the common errors when it comes to printing. In addition, ensure that you've installed the most recent version of this Tool hub for a better user experience. 

 

Here's how: 

 

Step 1: Download the most recent QuickBooks Tool Hub version

 

  1. Close QuickBooks Desktop.
  2. Download the most recent version (1.6.0.3) of the QuickBooks Tool Hub. If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the steps on your screen to install.
  5. Once done, double-click the icon on your Windows desktop to open the tool hub.

 

Step 2: Run the QuickBooks PDF & Print Repair Tool

 

  1. Within the QuickBooks Tool Hub, click Program Problems.
  2. Select QuickBooks PDF & Print Repair Tool. 
  3. Print, email, or save as a PDF from QuickBooks Desktop again.

 

You can also refer to this material to learn more steps regarding troubleshooting problems when you are unable to print, email, or save as a PDF from QuickBooks Desktop: Fix PDF and Print problems.

 

Furthermore, you can also use this material after fixing this matter: Print your W-2 and W-3 forms. 

 

If you need further assistance, you can always ask us by replying in the comment section. The Community is always here to help. 

D
DK96Author
January 17, 2024

Thank you for your response, but that is not the issue.  I spent almost 2 hours on the phone with QB support yesterday and the issue is still not resolved.  It has been sent to the "back end" for further investigation.  The representative I worked with tried resetting everything, insured that I have the latest version and updates, and still no resolution.

I
IrizA
January 21, 2024

Thanks for adding some valuable information, DK96. This helps me search for another possible way to help fix this matter. 

 

I already made some changes in my previous post, including the other possible solutions that can be of any help as you print your W3. 

 

Please keep me posted as you follow the steps above. Just hit the reply button, enter your concerns, and I'll be around to assist you. 

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