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Dandy68
January 24, 2025
Question

Fraudulent Payroll enrollment

  • January 24, 2025
  • 1 reply
  • 0 views

Has anyone noticed Quickbooks setting up a duplicate account and enrolling you in payroll services?

We use Quickbooks online, but do not use Quickbooks for payroll.

 

Last month, we discovered that we have been billed for two years for an account that is not our account and enrolled in payroll services.  I have had the most difficult time with QB customer service to get $1910 dollars refunded.

 

Wondering if I should report this to the attorney generals office in case this is happening to other companies.  Feels like the Wells Fargo bank account scam a few years back

    1 reply

    J
    Jovelyn_M1
    January 24, 2025

    We did not intend for you to face these challenges while using the program, Dandy68. Let me assist you in contacting our support, as they have the right tools to help you promptly.

     

    Here's how you can reach them:

     

    1. Go to the Help button.
    2. Select the Search tab and hit Contact Us.
    3. Click a topic to connect with the live expert.
    4. Choose how to connect with us. Have us call you or Chat.

     

    Additionally, allow me to add this resource to help you recognize official Intuit correspondence and websites: Identify suspicious activity, phishing scams, and potential fraud.

     

    Moreover, you can visit this link to learn how you can keep your data secure: Intuit Online Security System.

     

    If you require any additional help, please leave a post on this thread. We're just a comment away.

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