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February 19, 2024
Question

Get rid of the don't know how to pay button.

  • February 19, 2024
  • 1 reply
  • 0 views
Quickbooks, remove the "don't know how to pay button" from emails to customers. It confuses them.

1 reply

February 20, 2024

I'm glad to have you here in the Community, Tai.

 

I'll be more than happy to assist you. However, may I ask for a screenshot of what your customer has encountered? Before doing so, please ensure to filter any confidential information. This way, we can offer the necessary troubleshooting to resolve the problem.

 

I'll be on the lookout for your response. Keep safe.

Tai237Author
February 21, 2024

Sure, next invoice I send. I'll take a screenshot of what Quickbooks Online auto generates for my clients to see and send it back to you.