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February 10, 2022
Question

Getting a notice to keep paying the federal quarterly unemployment 940 and it has already been paid and accepted

  • February 10, 2022
  • 1 reply
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1 reply

February 10, 2022

Hi there, @docpauldc.

 

Sometimes too much cache files stored in a browser can cause unexpected behavior with the product. This can be the reason why you're still getting a notice even after paying your taxes. 

 

To isolate and fix the issue, let's run some basic troubleshooting steps. We can start by opening your account in a private window. Simply press the following shortcut keys to open this mode.

 

  • Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox).
  • Control + Option + P (Safari).

 

If the prompt were gone, go back to your regular browser and clear its cache. If the issue persists, use another supported browser

 

If you're still getting a similar result, contact our QuickBooks Payroll Support Team. This way, they can check your account and trace the cause of the issue. 

 

Moreover, you can check out our Payroll Tax Compliance Links. This will provide you with some details about tax forms that you need to file or pay in QuickBooks. 

 

Should you have any follow-up questions or concerns, don't hesitate to post again here in the Community or leave a comment on this thread. Take care and have a good one.