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April 18, 2024
Question

Good morning, I'm new to Quick books. I've been trying to add a client to the schedule and it keeps giving me issues about the time ending in the future.

  • April 18, 2024
  • 1 reply
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1 reply

April 18, 2024

Hello, Honest. I'm glad you're here. I'd like some clarification on the issue you're facing.

 

Could you please provide us with the complete error message and a screenshot of the problem? This information will greatly assist us in identifying a solution to your issue.

 

In the meantime, We can perform basic troubleshooting steps to see if it's a browser issue. Sometimes, your browser's cache and cookies become corrupted, causing problems when accessing websites or opening files. To begin, open your QBO account in an incognito window. It will prevent the browser history from being saved. Please refer to the following keyboard shortcuts based on your browser type:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If the private browsing session works, clear the browser's cache so the system can restart. This task is also possible in other supported, up-to-date browsers. Clearing the cache will reboot the system, allowing you to work with clearing the stocked cache and cookies causing the issues.

 

I'll wait for your response on this thread. We'll get back to you right away. Have a good day ahead.