Has anybody else gotten a "system edited record"? And if so, were you provided an actual explanation? PS, do you think QBO stinks as much as I do?

Hi Zach,

I'd like to provide some insight into why the System Administration appears in the Audit Log where the system edited your record.

In QuickBooks Online, the system administrator is responsible for managing and administering your account. If you notice System Administration making changes, it could be due to various reasons, including:

• You change a record, and the change affects another record. For example, if you edit a payment and link it to a different invoice, you may see a System Administration event for a change to the original invoice.
• You connect a third-party app to QuickBooks. When the third-party app sends data to QuickBooks, or when it makes a change to your existing data, this appears as a System Administration event.
• You create a recurring transaction, such as a recurring expense. When QuickBooks automatically adds an instance of the transaction to your books, a System Administration event appears in the audit log.
• You set up other events to happen automatically, even when you’re not signed in. For example, a System Administration event may appear when there's an update to your bank feeds.
   

To learn more about what the audit log can do and how to use it to keep an audit trail, see this article: Use the audit log in QuickBooks Online. It also provides a detailed explanation of other special users, such as online banking and import administration and support representatives.

Feel free to reach out if you have any further questions about the System Administration user in QuickBooks Online. I'm here to answer them for you, Zach.