Has anyone else run into the snag of not being able to resubscribe for payroll? I need to sign up again and pay myself and there is an error the tech team can't fix.

Hello there, mcpotempa.

I understand how inconvenient it is to have such an issue, especially since it has caused a delay in processing your payroll. Let me route you to the right support who can surely provide all the information regarding your payroll account.

While I am unable to access your account, I recommend reaching our Support Team. This way, we can ensure that you receive an update on your payroll subscription.

Like this:

1. Log in to your QuickBooks Online company.
2. Click on Help (?).
3. Select the Search tab, then Contact Us.
4. Enter a description of your concern, then hit Continue.
5. Choose a way to connect:
    

• Start a chat with a support.
• Get a callback from the next available support.

Our support team has the necessary tools to check your account and add your company to any known issues preventing you from resubscribing to your payroll.

I've added this link to our Help Page for more related topics and articles you can use as a reference: View all help.

Feel free to leave a comment below if you have other concerns about payroll. I'll be here to check and help you out. Have a nice week!